skippydiscs.com FAQs questions and the answers at skippydiscs
Where, why and how did it all go wrong in the first place?!

Browse through our handy FAQ's to find out! The bite-sized chunks of info are easy to digest and can help you avoid or diagnose trouble in the future!
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What types of damage cannot be repaired?

Foil Damage

  • Occurs when the graphic side of a disc has been scratched.
  • Hold the label side of the disc up to a strong light source and observe the shiny side of the disc. Can you see light through the disc? If so, the disc has definite foil damage.
  • Light foil damage can prevent the disc from playing and is much harder to spot with the naked eye.
  • Inspect the label side for any type of scratch. If a scratch is located on the top side, view the bottom side to see if the same scratch appears on the optical (shiny non-graphic) side. If the disc is dark, (e.g. Playstation™ or PS2™ disc), assume the disc is damaged.
  • Look at the scratches on the optical side of the disc. If you can see a reflection of the scratch in the "mirror" of the disc, the disc can be repaired. If you cannot see a reflection of the scratch, the scratch is likely to be foil damage on the top side.


Cracks

  • Inspect the disc first for any cracks. Typically, discs will start to split from the inside ring, and work towards the outer edge.
  • Give the disc a very slight bend (be careful not to break the disc) to see the cracks more clearly.
  • Cracks can start from the outer edge, or can be located in the center of the reading area.
  • If there is evidence of any crack, the disc, unfortunately, cannot be repaired.


Dents

  • Dents are large indentations on either side of the disc.
  • Dents will sometimes appear to be deep scratches; however they have caused irreversible damage to the disc which cannot be repaired.
  • Dents are caused by blunt force to the disc, e.g. being stepped on, bitten by a pet, or placing heavy sharp objects onto the disc.
  • Dents can sometimes be seen protruding through the other side of the disc.


Warping

  • This is when the disc (which should be perfectly flat) has been bent or warped due to heat damage.
  • Warping will typically be seen around the entire edge of the disc and can be seen in the reflection of the disc.
  • Look at the reflection in the mirror side of the disc. Reflect a straight edge, such as a fluorescent light tube in the ceiling and tilt the disc back and forth while looking at the reflection of the light in the disc. If the light tube appears to be distorted, the disc may be warped.
  • Warp damage can occur due to leaving the disc in sunlight, or inexpensive repair methods.

If the disc is damaged in any way described above, the disc cannot be repaired.
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In any case if you are unsure as to whether or not your disc can be repaired, drop in to one of our stores and ask one of our fully trained team members.